Privacy policy

Data controller

Kemchain Solutions, S.L., tax ID B44721033, Travessera de Gràcia 56, 3ª, 08006 Barcelona. Contact: helpdesk@kemchain.com.

What data we process and why

Contact details you give us (name, email, company and message) to answer your questions, organise demos and let you know when a waitlisted product is available.

Platform customer and user data, governed by the contract and its data processing agreement.

Legal basis

Your consent when you write to us or join the waitlist, and our legitimate interest in answering business enquiries. You can withdraw consent at any time.

Retention

We keep data for as long as the relationship lasts or until you ask for deletion, and then for the applicable legal periods.

Recipients

We don’t share your data with third parties unless legally required. We use service providers (web hosting, email and calendar) acting as processors. Some, such as Google, may process data outside the European Economic Area with GDPR safeguards such as standard contractual clauses.

Your rights

You can exercise your rights of access, rectification, erasure, objection, restriction and portability by writing to helpdesk@kemchain.com. You can also complain to the Spanish Data Protection Agency (www.aepd.es).

Platform data

Data customers manage in Kemchain is hosted on infrastructure in the European Union, not shared with third parties without consent and not used to train AI models.

Last updated: 11/11/2026